Our "NO QUIBBLE GUARANTEE" protects you. No
hassles, guilt trips, silly questionnaires, and absolutely no BS! If
you do not like any merchandise purchased from us, for any reason, return
it, undamaged, within 20 days, for a full refund of your
purchase price. (this is a refund, not a "Store Credit")
NO QUESTIONS ASKED - YOU ARE THE FINAL JUDGE. No, you don't need
to call us and ask for permission. Just send it back. No
charge twice the price for this quality turquoise jewelry, but we'll let
our 'competitors' do that. (With their misleading "50% off
Register for The Ugly Otter Trading Post e-mail updates.
You will receive weekly notifications of what new items have been added to
our web site. Simple. Hassle free! If you ever want
to un-join for any gosh-awful reason, you can do that, too!
(Some Friendly Advice to Make Ordering
First of all, write down the Item # of each item(s) you are ordering,
and the price of each item BEFORE selecting the order method below.
It will make it a lot easier for you. Then, choose "Ship Now" or "Lay-Away"
(below) to get the actual "Order Page". Be SURE to fill out the
form completely including your e-mail address so we may acknowledge your
order! AVOID using the "enter" key until the form is completely filled
out - otherwise, it will send us an incomplete order! (If you do
use the "enter" key by mistake, just use your browser "back button"
and the form will re-appear so you can complete it, no big deal)
If paying by Pay Pal, We will e-mail your Pay Pal invoice for payment
once we receive your order.
#2 - "LAY-AWAY ONLY"
- Press here For Secure On-line Ordering by
Or Pay Pal
For Placing Something on Lay-away!
Yes, it is Secure!, Yes, it is Safe!
When you shop online at Ugly Otter Trading
Post, you can be sure that your personal information is encoded before
it is sent through the Internet. We use SSL (Secure Socket Layer) technology
that uses the most secure and up-to-the-minute encryption available in commercial
transactions today. This process makes it possible for your private information
to travel to our server only and it cannot be read by outsiders.
When ordering on our secure order page, after
you press the "Submit" button, you will see a page that says
"Form Submission Results". This
means we have received the order, and you don't need to send it again and
again. After we have received the order, and made sure the items
are here and available for shipment, we will send an e-mail acknowledging
the order. This confirmation may take anywhere from a few minutes
to a day or so. If you did not put your correct e-mail address on the
order, we cannot acknowledge the order, but we will process
it anyway if we can.
Or, #3, pick up the phone, call 1-775 753 5396
and if Cathy is in the office, she will be glad to take your order over the
phone. If she is unavailable (going to the Post Office, on the
other phone, etc.) leave a message with you phone number (spoken slowly)
and she will return the call as soon as she is available.
Or, #4, Press here for a printable order blank which
can be mailed
(along with your personal check) or Fax the order with your credit
card numbers on it to 1-775 753 4093,
We have received several phone calls, and e-mails
from customers thinking our Secure Order Pages were not "secure". They are,
and always have been. Now, this page is not secure -
only when you "Press #1 or #2" above, to get the actual Order Pages will
it be "secure". We think what is confusing some people is that the
secure "lock" which has normally been shown in the lower right hand corner
of your screen while on our secure page has been re-located on some versions
of the Internet Explorer browser.
If you are on AOL, for example, the lock will show
in the lower right hand of your screen like the photo below:
If you are on a newer version of Internet Explorer,
the lock may show in the address line, like the photo below:
And, which ever version you are on, the "address" of
the secure page will start with "https", instead of just "http", like in
the photo below:
Thanks a lot, and I hope this does not further
confuse anyone. But, we do want to assure you that both of our "Secure Order
Pages", are, in fact, secure!
OUR PAGE INDEX, (you are now on the "How
to Order Page")
Our Mailing Address is:
UGLY OTTER TRADING POST
1188 Court St, #50
Elko, NV 89801
Phone 775 753 5396
FAX 775 753 4093
Yes! We proudly accept Visa, MasterCard, Discover, American Express, Diner's
Club, Money Orders, and good Personal Checks. Yes! We accept
Pay Pal, also.
100% Satisfaction Money Back Guarantee Our (Your) Guarantee
Our "NO QUIBBLE GUARANTEE"
protects you. No hassles, guilt trips, silly questionnaires, and absolutely
no BS! If you do not like any merchandise purchased from us, for any reason,
return it, undamaged, within 20 days, for a full
refund (this is a refund, not a "Store Credit") of your
purchase price NO QUESTIONS ASKED - YOU ARE THE FINAL JUDGE.
don't need to call us and ask for permission. Just send it back. No