Our "NO QUIBBLE GUARANTEE" protects you. No
hassles, guilt trips, silly questionnaires, and absolutely no BS! If
you do not like any merchandise purchased from us, for any reason, return
it, undamaged, within 20 days, for a full refund of your
purchase price. (this is a refund, not a "Store Credit")
NO QUESTIONS ASKED - YOU ARE THE FINAL JUDGE. No, you don't need
to call us and ask for permission. Just send it back. No
charge twice the price for this quality turquoise jewelry, but we'll let
our 'competitors' do that. (With their misleading "50% off
Register for The Ugly Otter Trading Post e-mail updates.
You will receive weekly notifications of what new items have been added to
our web site. Simple. Hassle free! If you ever want
to un-join for any gosh-awful reason, you can do that, too!
A note of caution! We know of no person who can look at a piece
of jewelry and say for a fact who made it, unless that person either
witnessed it being made, or made it themselves. A bracelet, for example,
cannot talk. A name engraved on it cannot talk. A "certificate"
attached to it cannot talk. (Blank certificates, by the way, are for
sale in jewelry supply shops - just fill them out, and there you have a
"Certificate of Authenticity". We don't believe in using these.)
Even though we have many, many years experience in buying and
selling the type of jewelry seen on these pages, we do not, and can not,
claim to know for an absolute fact who, how, or when it was made. Accordingly,
we may indicate "Navajo", "Santo Domingo", "Hopi", "Zuni", or other such
descriptions which means it is our belief that the piece being shown represents
the style of a particular tribe as we know it. It does not mean that we are
saying for a fact that it was made by any particular tribe. We are traders
and do not claim mystic powers.
Most of the products on our website have been designed and made by Native
Americans. However, many of these artists, despite their birth and
heritage, cannot legally call their work Native American, or Indian made.
The U.S. Government has created a law and system making it difficult
for many true Native American artists to obtain the proper tribal registration
and identification due to a lengthy and complicated process. We are
fortunate enough to have suppliers with workshops staffed with some of the
best Native American and non-Native American master silversmiths working
today. While some of those Native American artists do indeed have the
proper registration and census number, some of them do not.
And, on occasion we purchase products firmly believing they are American
Indian made, and later find that they may be imported products which
appear to have been American Indian made. In addition, we do feature
a very few items which we know are not American Indian made,
(Liquid Silver items, for example) and we say so in their description
on the web page. Therefore, because of this, the prior two
paragraphs, and the following is our disclaimer which for our own protection
is posted here. "Ugly Otter Trading Post does not warrant or represent
that any particular item which is sold or offered for sale on this web site
is an authentic Indian art or craft as defined by the laws of the United
States, or the laws of any other jurisdiction".
Our Mailing Address is:
UGLY OTTER TRADING POST
1188 Court St, #50
Elko, NV 89801
Phone 775 753 5396
FAX 775 753 4093
Yes! We proudly accept Visa, MasterCard, Discover, American Express, Diner's
Club, Money Orders, and good Personal Checks. Yes! We accept
Pay Pal, also.
100% Satisfaction Money Back Guarantee Our (Your) Guarantee
Our "NO QUIBBLE GUARANTEE"
protects you. No hassles, guilt trips, silly questionnaires, and absolutely
no BS! If you do not like any merchandise purchased from us, for any reason,
return it, undamaged, within 20 days, for a full
refund (this is a refund, not a "Store Credit") of your
purchase price NO QUESTIONS ASKED - YOU ARE THE FINAL JUDGE.
don't need to call us and ask for permission. Just send it back. No