© On the Web since 1997
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Ugly Otter's Lay-away Policies
What the heck is "Old Pawn" anyway?"
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Nothing else is needed - no name, no address, no nuthin' else, and we share this with NO ONE! |
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We will lay-away, a specific item (or items) for you, if requested to do so, under the following terms: We will require an advance deposit of 25% of the price of the item(s). This can be in the form of a personal check, or the deposit can be put on a credit or debit card. The item will be held for a period up to four months, during which time you may make payments on it however you like, or pay the balance when shipped. If the transaction is not concluded during the four month period, the item will be offered for sale again to the general public and the amount paid will be forfeited. It is up to you, the customer, to remember to make the payments - no notice or statement will be sent reminding you of the payments due. We will not accept "lay-away" for orders for less than $100 total ($25 down). There may be several items on the order which individually cost less, but the total order must be at least $100 in order to place them on lay-away.
There is a limit of two lay-away orders per customer at any one time - there may be several items per order, but only two active lay-aways per customer, please. Once something is put on lay-away, there is no changing-of-the-mind and cancelling the lay-away with expectations of a refund of the amount paid. The purpose of a lay-away is to remove it from the market for your convenience and prevent other customers from buying it. It is not fair to deny another customer a purchase, to later have the person who put the item on lay-away change their mind.
To place something on lay-away, send in a regular order, and specify the amount you wish to pay down, and on the order tell us to "Put on Lay-away". (There is a "Comment" section on the order to say this)
To make a payment on an existing lay-away, just fill out a regular order, show your credit card info, your name, and the amount you want to pay. On the order, just tell us "Payment on Previous Order" (there is a place for this on the order form). This is all you need to do. You don't need the Item numbers, the cost of the Items, or how much you have already paid - we already know this. Or, you can call us, or e-mail us - just tell us your name, and how much you want to pay at this time if it's to be charged to the same card used in the original order.
Once something is put on lay-away, it may remain on the web site UNTIL a new Item is put on it it's place. This may be a day, a week, a month, who knows? But it does NOT mean the item is no longer on lay-away. There is no point on leaving it displayed on the web when it is no longer for sale. Your lay-away will be here, safe and sound, in a bin with your name on it even tho you can't find it on the Web Site. The only way it will leave your bin, is for it to be paid for and sent to you, or, if the four months has passed it will be back on the web for sale to anyone who orders it.
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Nothing else is needed - no name, no address, no nuthin' else, and we share this with NO ONE! |
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uglyottermail@aol.com Phone 775 753 5396FAX 775 753 4093
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Our (Your) GuaranteeOur "NO QUIBBLE GUARANTEE" protects you. No hassles, guilt trips, silly questionnaires, and absolutely no BS! If you do not like any merchandise purchased from us, for any reason, return it, undamaged, within 20 days, for a full refund (this is a refund, not a "Store Credit") of your purchase price NO QUESTIONS ASKED - YOU ARE THE FINAL JUDGE. (see our "Terms & Conditions" page for more details) |
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Turquoise Jewelry, Silver Necklaces, Kokopellis, Sterling Silver Necklaces, Turquoise Bracelets, Bear Claw Jewelry, Southwestern Crafts, American Indian Bracelets, Navajo Bracelets, and Indian Crafts and others are all on this web site, just click on correct page in the index above to see them.